Ofgem fines three gas firms £8m for slow leak response

theguardian.com

Three gas companies were fined a total of £8 million by Ofgem for failing to promptly respond to gas leak emergencies, posing a potential risk to public safety. Cadent Gas, SGN Scotland, and SGN Southern missed callout targets requiring them to attend suspected gas leaks within one to two hours in 97% of cases between 2022 and 2023, leading to the fines. SGN Southern received the largest penalty at £5.8 million. Ofgem stated the fines acknowledge the serious risk and will be used to fund projects supporting vulnerable energy customers. The regulator believes the companies have since improved their systems and are now meeting targets.


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