OC Transpo memo reveals bus service failures and rider impact

ctvnews.ca

OC Transpo has admitted in an internal memo that bus service is failing to meet standards, with frequent cancellations and long waits impacting riders. The agency cited aging buses, staffing shortages, and delays in introducing new vehicles as reasons for the unacceptable number of undelivered trips. Transit advocates note these reliability issues discourage public transit use, while OC Transpo is working on short-term fixes and integrating new electric buses.


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OC Transpo memo reveals bus service failures and rider impact | News Minimalist