O2 to phase out 3G services in Durham, UK

Mobile phone users in Durham, UK, are facing substantial disruption as O2 prepares to phase out its 3G services starting in April. This change may leave many residents cut off from essential online services. The shutdown will also affect customers of other providers like GiffGaff, Sky Mobile, Tesco Mobile, Virgin Mobile, and Lyca Mobile, as they use O2's network. O2 is contacting customers with older phones to inform them about the switch-off. Customers identified as vulnerable can receive free 4G-ready devices. Other users can expect offers for new, compatible devices at lower prices. Although those who do not upgrade will lose data services, they can still make calls and send texts. O2 assures that access to emergency services via 3G will remain available. An industry expert warns that this switch-off could have serious consequences, especially for low-income households relying on older devices for access to important online resources like healthcare and education. The move is part of a broader plan to focus on faster 4G and 5G services. O2 is the last major UK network to discontinue 3G, following similar actions by competitors. The list of affected devices includes various models from brands like Apple, Samsung, Sony, LG, Motorola, Nokia, and others. Customers are encouraged to check if their phone is on the list and consider upgrades to stay connected in the future.