O2 shutting down 3G network affects UK mobile users

UK mobile users may soon lose access to data as O2 prepares to shut down its 3G network starting in April. This change affects other providers too, including Tesco Mobile, GiffGaff, and Sky Mobile, which rely on the same network. O2 is the last major provider in the UK to make the switch. Following an agreement with the government and other networks in 2021, it will stop supporting 3G, which currently carries less than three percent of its total network. Most users won’t notice any change, but those with older devices may struggle with internet access and social media apps. However, users will still be able to make calls and send texts if they do not have 4G or 5G capable phones. The shutdown will begin in Durham next month, and O2 has contacted affected customers, particularly vulnerable users, offering them upgrades to new devices at no cost or at a reduced price. O2’s Chief Technology Officer, Jeanie York, emphasized that this move is essential for improving and investing in faster networks. Customers who purchased their phones within the last ten years are likely to be fine. To check if your phone will still work, go to the settings and look for 4G or 5G under the Network Mode option. Several other networks have already turned off their 3G services, including Vodafone, EE, and Three. O2 aims to support its customers as the transition progresses.