Nigerian telcos credit customers for poor service

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Nigerian telecom operators are crediting customers with airtime for poor service experienced between November 2025 and January 2026. Airtel and MTN have begun automatic payouts, with amounts varying, following a Nigerian Communications Commission directive to improve network reliability. The compensation aims to give back value to subscribers, while telcos plan significant network upgrades to prevent future service failures.


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Nigerian telcos credit customers for poor service | News Minimalist