New India Assurance reports lowest claim rejection rate in India at 0.2%

New India Assurance has reported the lowest claim rejection rate in India at 0.2%, according to a recent study. This rate applies to all claims, including health and motor own-damage insurance, where it also leads. The Insurance Brokers Association of India provided these findings in its policyholders' handbook, which covers claims data from the fiscal year 2023. Other insurers with low rejection rates include HDFC Ergo at 2.9% and Aditya Birla Health at 3.9%. In contrast, several insurers have higher rejection rates, particularly in health insurance. Chola MS has a rejection rate of 15.3%, while Tata AIG and Star Health report rates of 19.1% and 18.5%, respectively.