IT service providers use AI to offer discounts and new services

economictimes.indiatimes.com

IT service providers are repackaging discounts and AI-driven efficiency gains into new contract structures, with values marked down by 20-30%. Providers are reinvesting savings from AI-powered productivity into add-on products and services to maintain revenue, as AI shrinks project timelines and team sizes. This trend reflects an aggressive pricing environment and a shift in service delivery, with companies using AI to cut costs and enhance value propositions for clients.


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IT service providers use AI to offer discounts and new services | News Minimalist