India probes Apple repair fees after iOS 18 update failures

India's consumer protection authority has escalated an investigation into Apple after users reported paying for repairs following iOS 18 update failures, including screen lines and microphone issues. Apple denies a systemic problem. The Central Consumer Protection Authority (CCPA) strengthened its probe on July 29, citing 75 complaints. Apple, responding August 20, defends its software warranty terms, stating it provides iOS "as is" and doesn't guarantee error-free operation, though it acknowledges some jurisdictions restrict such exclusions. The investigation could lead to refunds or practice changes if grievances are upheld, separate from an App Store antitrust case. No compensation scheme has been announced, and the probe must determine if the update caused the malfunctions.