Iliad customer questions billing and refund limits after 40-day internet outage

corriere.it (Italian)

A customer reports a 40-day internet outage with Iliad, questioning billing practices and refund limits. Iliad may have a contractual limit on automatic compensation for outages, but customers are not obligated to pay for services not rendered. The situation is irregular; customers can dispute bills for periods of total service disruption.


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Iliad customer questions billing and refund limits after 40-day internet outage | News Minimalist