Google mistakenly deleted some users' Maps Timeline data

forbes.com

Google has confirmed that it accidentally deleted user data from its Google Maps Timeline feature. Many users who noticed their data was missing are upset, as some of it may not be recoverable. Since March 11, users have reported that their timeline data has vanished. One user mentioned losing three years' worth of information. Google initially did not address the issue, leaving many in confusion about what happened to their data. On March 21, Google sent an email to affected users explaining there was a technical problem that caused the data loss. The company stated that users with encrypted backups might be able to restore their lost data. However, Google warned that those without backups would not have any way to recover it. Many users expressed their anger over the situation. One user shared their frustration, having lost ten years of data that they used frequently. They felt devastated about the loss and called for better accountability from tech companies. Google issued another reminder to users regarding changes to the Timeline feature. The company noted that users need to make specific settings adjustments by May 18 to avoid data loss. Google advised updating the Maps app and checking Timeline settings to protect personal information.


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Google mistakenly deleted some users' Maps Timeline data | News Minimalist