Federal Court of Justice rules online fitness contract cancellations must be simple

spiegel.de (German)

FitX lost a lawsuit at Germany's Federal Court of Justice regarding its online contract cancellation process. The court ruled that FitX's website improperly complicated the cancellation by prominently offering a contract pause option instead of directly facilitating termination. This decision emphasizes that online cancellation processes must be straightforward and easily accessible for consumers, as mandated by law.


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