DoorDash enhances driver identity checks to address safety concerns

DoorDash is increasing identity verification for its drivers to combat unauthorized account sharing. Drivers will now need to complete real-time identity checks after each delivery, a change from the previous system where checks were less frequent. This new requirement follows complaints about dangerous driving by individuals using shared accounts. DoorDash has faced pressure from city officials and lawmakers to ensure that only authorized drivers operate on its platform. The company has also implemented a machine learning system to detect suspicious activity. Drivers must verify their identities with a government-issued ID and a matching selfie, and those who fail to comply may be removed from the platform.