DoorDash enhances driver identity checks to address safety concerns

DoorDash is increasing identity verification for its drivers to combat unauthorized account sharing. This change follows complaints about dangerous driving and illegal activity among drivers using shared accounts. Previously, drivers were asked to verify their identity occasionally. Now, some must complete real-time checks after each delivery. This new system is being tested in several cities and will expand next year. DoorDash has also implemented a machine learning system to detect suspicious activity. Drivers must still provide identification and undergo background checks, but the company aims to prevent unauthorized access to accounts.