Customers report BRB incorrectly registered debts from Will Bank and Banco Master in Central Bank system

Customers report BRB incorrectly registered debts as active or overdue in the Central Bank's system. These debts are for loans from Will Bank and Banco Master, with some already paid or never existing. BRB claims it stopped receiving necessary information from the liquidator after Will Bank's liquidation. The bank states the originating institution is responsible for payment tracking and remittance, which has not resumed. This issue has negatively impacted customers' credit scores, leading to loan rejections. BRB is working with the liquidator to resolve the situation and correct the data.