Couple with health issues left without clean water after Southern Water outage

A Southampton couple, both with serious health issues, are still without clean water after a Southern Water outage. While most affected households have regained supply, Donna Kempson and her husband Jason report "cloudy and smelly" water. Donna, who has cancer and relies on water for hydration, was promised priority delivery three days ago but has yet to receive it. They have resorted to buying small bottles of flavored water, as they cannot lift heavy containers due to their conditions. Southern Water acknowledged that vulnerable customers were not adequately served during the outage. The company stated that confusion over their priority service list contributed to the delays in deliveries.