Bogus injury claims dominate UK insurer's fraud cases

Zurich UK detected £94.79 million in fraudulent claims in 2024, with nearly £260,000 in bogus claims identified daily. Most fraud involved casualty incidents, particularly fake slips and trips, which made up 65% of the total. Fraudulent property claims rose to £19.35 million, while motor claims reached £14.3 million, including staged accidents. Zurich is investing in new technology to identify high-risk cases and combat evolving fraud tactics. The insurer reported instances of manipulated evidence in claims, such as altered receipts and photos sourced from the internet. Zurich emphasizes the need for advanced detection methods to address increasingly sophisticated fraud schemes.