BBVA tests conversational banking app with ChatGPT for Italy and Germany

bbva.com

BBVA demonstrated a concept for the first banking app integrated with ChatGPT, aiming to meet customers where they seek information. The app allows users to ask natural language questions about BBVA's products and services in Italy and Germany, with plans to evolve into a financial companion. This initiative stems from a collaboration with OpenAI, positioning BBVA as a leader in generative AI adoption in banking.


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BBVA tests conversational banking app with ChatGPT for Italy and Germany | News Minimalist