Avanti West Coast reports highest train cancellation rate in Britain

Avanti West Coast has been identified as the train operator with the highest cancellation rate in Britain, with a score of 7.8% for the year ending November 9. Over 360,000 trains were fully or partially cancelled during this period. Rail reliability is at a record low, attributed to staffing shortages and operational challenges. The overall cancellation rate for the rail industry reached 4%, the worst since records began in 2015. Avanti West Coast reported improvements in recent months, reducing cancellations to 4.3% in the last four weeks of the reporting period. The company is working with industry partners to enhance service reliability amid ongoing challenges.