Aldi apologizes for long lines at self-checkout after customer complaint

thesun.co.uk February 4, 2025, 11:00 PM UTC

Aldi has apologized after a customer criticized its self-checkout system on social media. The shopper complained about long lines due to the removal of traditional checkout lanes, stating that few self-checkout machines were operational. Aldi acknowledged the issue and expressed a desire to document the feedback. It remains unclear if any changes will be made in response to the complaint. In related news, Walmart is facing its own checkout challenges, with customers reporting issues at self-checkout lanes. Some locations have restricted access to self-checkout for members only, while others have limited the number of items allowed.


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